Do you have questions about us?  Nearly all our business comes from referrals by existing clients, so most questions are answered before we even get the call, but if you have a question...

These are a few of the questions we get from time to time...but feel free to ask about anything.  By Telephone, Fax, Email or the Contact form.  We'll get back to you promptly.

 Why should I call you rather than MaxDataFix, Inc?

• Maybe you have used a computer service firm whose Yellow Pages ad listed the company’s vast resources and qualifications, but you get a different person every time you call, and the person who comes out knows NT Server software but not hardware and not applications and not how to use all those programs to actually accomplish something useful.
  
  Call small business systems group, inc. to know you'll always get the same person, the one who has talked with you to learn your system and needs, not the next one on the dispatcher's list.
  
  Call small business systems group, inc. if you want someone with experience as a user working with other users of the devices or programs you are buying--not a career consultant.
  
  Call small business systems group, inc. if you want one person doing all of your work, not a different guy for each thing.
  
  Call small business systems group, inc. because you want the job finished or the problem solved; not just someone who will stay until five o'clock.  Evenings or weekends are OK also.

Come on.  No one can do it all!

• OK, I have to admit it!  But our experience and continuing study are such that we can do nearly all that a small business is going to need.  That's why we specialize in businesses with under forty PCs, even though we have built and maintained larger systems, including a LAN, a WAN, and a connected IBM AS/400 minicomputer.
  
  But even so, we can get stumped on occasion, or you may have a need for something we don't do.  Well, first of all, you don't pay for us to learn a new product or procedure.  If we spend non-productive time, it's on us.  And second, that's why the small business systems group, inc. also has a few qualified specialists who are available when needed.

What if I need a new computer or network card, etc?

• We keep up with who has the best prices and availability for most hardware and software.  We don't sell anything but will tell you what to buy or will order it for you, or sometimes will pick the stuff up for you, if you want.   And you always get a copy of the original invoice for the items we purchase for your account.

What's it going to cost me?

• Less than you think.  Call or send email for specifics and rates, but generally we charge less than the big boys and offer several engagement structures.  For example:
  
  -Hourly service (two hours minimum).
  -Telephone support (one-half hour minimum).
  -Advance-scheduled half or whole days at reduced hourly rates.
  -Service contract--fixed monthly charge based on a reduced hourly rate--and you carry forward any unused time.  Two hour minimums and other conditions apply.
  -Project-based.